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Carmax

CarMax: 2023 Auto loan review Published 2023-01-01 00:00:00

Authored by Rebecca Betterton Written by Auto Loans Reporter

Rebecca Betterton is the auto loans reporter for Bankrate. She is a specialist in helping readers with the ins and outs of securely using loans to buy the car they want.

The edit was done by Rhys Subitch Edited by Auto loans editor

Rhys has been writing and editing for Bankrate from late 2021. They are dedicated to helping readers gain the confidence to manage their finances by providing clear, well-researched information that breaks down otherwise complicated subjects into digestible pieces.

Advertiser Disclosure Advertiser Disclosure We are an independent, advertising-supported comparison service. Our goal is to help you make better financial decisions by offering financial calculators and interactive tools as well as publishing objective and original content. This allows you to conduct your own research and review information for no cost – so that you can make informed financial decisions. Bankrate has partnerships with issuers such as, but not limited to, American Express, Bank of America, Capital One, Chase, Citi and Discover. How We Make money The products that appear on this site come from companies that pay us. This compensation could affect how and when products are featured on the site, such as for instance, the sequence in which they be listed within the categories of listing and other categories, unless prohibited by law for our mortgage, home equity and other home loan products. But this compensation does not influence the information we provide, or the reviews that you read on this site. We do not include the vast array of companies or financial deals that may be accessible to you.

About our reviews . Editorial disclosure The reviews are written by our staff. The opinions expressed in them are only those of the reviewer and have not been evaluated or approved by any advertising company. The information such as rates and charges provided in the review is accurate up to the date of the review. Look over the information on the right, and the lender’s website for the most recent details.

At a glance 4.0 Rating 4 stars out five

Bankrate Score

Availability Rating: 4.3 stars out of 5

The Affordability Score: 3.4 stars out of 5

The Customer Service Rating is 4.2 5 stars from five

Transparency Rating: 4 5 stars.

Check auto loan rates

Concerning CarMax Loan amounts of $500 to $100,000

Min. credit score Not specified

APR as low as 3.45%

Funds available in As soon as the day that you apply

CarMax offers CarMax serves as the one-stop-shop for drivers seeking to finance or purchase their vehicle in one place.

PROS Loans for bad credit loans are available

Convenient shopping

Fast financing decision

CONS Prices are nonnegotiable

A limited inventory

Unavailable in nine states

CarMax provides drivers throughout the nation who wish to purchase pre-owned vehicles. It allows remote purchase offering drivers the convenience of delivery and financing all in one place. It is possible to prequalify for a loan without any impact on your credit, and many loan decisions are available within five minutes or less. With more than 230 brick-and-mortar locations throughout the nation, CarMax is also a great option if you prefer an in-person experience.

Do you qualify? CarMax offers financing for used car loans via its lending direct platform CarMax Auto Finance, or through one of its numerous partners. The requirements for obtaining a loan will differ according to the lender you’re paired to. What we like and what we do not like Think about the advantages and drawbacks of a loan through CarMax prior to submitting an application. What we like Bad-credit loans available. You don’t require perfect credit to finance through CarMax. One-stop shop. You can finance and purchase a used vehicle all in one spot. Quick decision. Application decisions can take less than five minutes. And if you find an alternative offer, you can use the Three-day Payoff Program offered by CarMax. What we don’t like about limited vehicle inventory. You have to purchase your car through CarMax. No negotiation. Although CarMax boasts no haggling, it does not mean the price you’re offered is the lowest price. Not available in some states. CarMax does not have store locations within nine states: Alaska, Arkansas, Hawaii, Montana, North Dakota, South Dakota, Vermont, West Virginia and Wyoming. How to contact CarMax CarMax boasts an easy-to-navigate website, and customer support via chat, phone call or appointments in person. While phone support is only accessible Monday through Friday, from 8 a.m. to 10 p.m. ET and on Saturdays from 9 a.m. until 6 p.m. ET, its app provides assistance 24/7.

Auto loan types offered CarMax only provides used auto loans for its automobiles. These loans are available directly financed by its direct financing arm or one partner. This is a great option for drivers interested in comparing various loan options, specifically because these lenders are all suited to a wide range of credit profile types to offer the greatest chances of finding a suitable fit.

CarMax is a partner of Ally Auto American. and Ally Auto American for Credit Acceptance Capital One Chase Exeter Santander Westlake Financial Services

How do you apply for an loan through CarMax This online process of applying for a loan is fairly simple with CarMax. You can either locate a vehicle from its online inventory by looking for a specific kind, brand, or ZIP code — and then apply for financing prior to you go shopping. Whatever you choose, take advantage of the CarMax auto payment calculator tool to estimate your possible monthly costs. And if you are trading in your vehicle, CarMax lets you see possible offers in person or online. If you want to prequalify first, you can apply for a specific car or a broad dollar amount. You will then be connected to an lender through one of its partners, or its own option, CarMax Auto Finance.

The information you need to submit for an application is required. Credit score Social Security number Valid driver’s license The amount you wish to finance. Contact information and name Home address Employment and income Co-applicant, if applicable down payment

CarMax FAQs

What do I do to receive my car? It is possible to deliver it directly to your home , or by the express pickup at your closest CarMax.

What if there is any issue with my vehicle? CarMax has a program that allows you to return the vehicle for 30 days or 1,500 miles in the event that the vehicle isn’t able to satisfy your needs.

What is CarMax’s Three-Day Payoff Program? The Three-Day Payoff program from CarMax allows you to swap out your original credit within three days of signing if locate a better deal elsewhere.

What are the rates of Bankrate? CarMax

Overall score

4

The availability

4.3

CarMax scores high for its state availability and repayment options however, it limits customers to shopping only at network dealerships.

Affordability

3.4

CarMax provides an affordable minimum APR, but has unannounced fees.

Customer experience

4.2

Its website is user-friendly and has a chat functionality on its mobile application, CarMax ranks high for overall customer support.

Transparency

4

Fees and rates are not made public, however prequalification is available.

Methodology Bankrate considers 18 data points when evaluating auto loan lenders. Acceptance criteria, fees and rates are offered and the APR range all affect lender scores. These scores are split in four different categories. The availability of loans as well as repayment options, dealer requirements and state availability all make up this category. Affordability: This section contains APR ranges, acceptance criteria, discounts and fees. Customer experience: How long you’ll need to spend shopping, customer service accessibility, whether you have an app or autopay option are accounted for in this section. Transparency: This category accounts for the availability of fees and rates and the availability of prequalification.

Editorial disclosure The reviews are written by Bankrate.com staff. The opinions expressed in the review are only those of the reviewer and are not checked or accepted by any advertising company. The information such as rates and charges, presented in the review is correct as of the date that the review was written. Look over the information at the top of this page, and the lender’s website for the most up-to-date information.

Written by

Rebecca Betterton

Auto Loans Reporter

Rebecca Betterton is the auto loans reporter for Bankrate. She has a specialization in helping readers with the ins and outs of securely borrowing money to purchase the car they want.

Editor: Rhys Subitch Edited by Auto loans editor

Rhys has been editing and writing for Bankrate since the end of 2021. They are passionate about helping readers gain the confidence to manage their finances by providing clear, well-researched information that dissects complicated subjects into digestible pieces.

Auto loans editor

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