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CarsDirect 2023 auto loan review published 2023-01-01 at 00:00:00

Authored by Rebecca Betterton Written by Auto Loans Reporter

Rebecca Betterton is the auto loans reporter for Bankrate. She has a specialization in helping readers to navigate the ways and pitfalls of using loans to buy a car.

Edited by Rhys Subitch Edited by Auto loans editor

Rhys has been writing and editing for Bankrate since late 2021. They are dedicated to helping their readers gain the confidence to take control of their finances by providing concise, well-researched, and well-organized information that is broken down into complex topics into manageable bites.

Advertiser Disclosure Advertiser Disclosure We are an independent, advertising-supported comparison service. Our goal is to help you make better financial choices by offering interactive financial calculators and tools as well as publishing original and impartial content. This allows you to conduct research and compare information for free to help you make informed financial decisions. Bankrate has agreements with issuers including, but not limited to American Express, Bank of America, Capital One, Chase, Citi and Discover. How We Earn Profit The deals that are advertised on this website are provided by companies that compensate us. This compensation could affect how and when products are featured on this site, including, for example, the order in which they appear in the listing categories and other categories, unless prohibited by law. Our mortgage home equity, mortgage and other home loan products. However, this compensation will have no impact on the information we publish, or the reviews you see on this site. We do not include the vast array of companies or financial deals that could be open to you.

Reviewer’s disclosures: All reviews are prepared by staff. Opinions expressed therein are solely those of the reviewer and have not been reviewed or accepted by any advertiser. The information such as rates and charges provided in the review are accurate up to the date of the review. Look over the information at the top of this page and the lender’s website to find the most current information.

At a look 3.7 Rating: 3.7 stars out of 5

Score of the Bankrate

Rating of Availability: 4 stars out of 5

The Affordability Score: 3.8 stars out of 5

The Customer Service Rating is 3.8 stars out of 5

Transparency Rating: 3 stars out of 5

Compare rates for auto loan rates

The amount of the loan is determined by lender

Min. credit score is accepted on all types of credit

APR starting from not specified

The funds are available in Varies depending on the lender

CarsDirect has pros as well as cons.. Take into account both the benefits and drawbacks CarsDirect has to offer.

PROS No fees

Large lender network

Car buying network

CONS Poor customer reviews

The absence of rate and term Transparency

Do you qualify? Due to the structure of the network of CarsDirect there aren’t disclosed requirements. They do however cater to those with credit scores that aren’t perfect. On top of this CarsDirect will connect you to lenders that could offer attractive rates- whether or not you have a stellar financial history. However, like any lender, most competitive rates will be available to those with strong credit. What we like and what we don’t like While the CarsDirect network is a great start point for people who are just beginning the buying journey, consider the disadvantages before signing with CarsDirect.

What we like No fees. CarsDirect does not charge a fee for using the service to research loan options. Large lender network. CarsDirect works with a wide selection of lenders catering to different credit profiles. A car buying service. This site lets you search for a car while applying for financing. What we don’t like Unsatisfactory reviews. Most online reviews complain about poor service and the distribution of personal data. Insufficient transparency of rates. CarsDirect does not disclose expected rates. How do I contact CarsDirect CarsDirect offers online chat on its website, as well as direct email and phone support. It doesn’t, however, provide its hours of operation on its website.

Auto loan types offered CarsDirect provides loans for used or new vehicles, refinancing , and lease buyouts. Because CarsDirect hosts a marketplace, it is not actually a lender in itself, the details of each loan vary depending on your matching lender.

New and used vehicle loans The exact rates and terms of the new or used car loan that can be found on CreditDirect can differ based on the lender. But with the car buying process being integrated directly into the website, it could be an easy way to find a vehicle from a local dealer while getting financing for your vehicle. Refinance Although refinance rates and terms aren’t available, the site urges borrowers to consider refi when they want to lower their monthly payment or secure a lower interest rate. Additionally, CarsDirect outlines the fact that people who have credit scores of 500 or higher are guaranteed the most favorable terms. Lease buyout The method of a lease buyout isn’t disclosed by CarsDirect. However, it suggests that you have an average credit score of 600 or higher.

How do you apply for the loan through CarsDirect This process for looking to find an automobile loan with CarsDirect is simple. The website promises the application process in 60 seconds and the ability to drive your new vehicle just up and up to 24 hours.

Required application information Name, birthdate and Social Security number. Address and telephone number. Employment and income information Information about the vehicle

According to CarsDirect the procedure can be broken into four primary steps. Complete the form. Complete an online application with your personal and vehicle information. This is a no-obligation application. As you progress through the process , you will receive to receive a formal inquiry from lenders. Consider the financing options. An CarsDirect representative will reach out within 24 hours after filling out the form. They will provide you with financing options. Select a car. CarsDirect encourages borrowers to purchase their vehicle through its network. However, if you plan to purchase it be sure to evaluate your potential loan against at minimum 3 other lending institutions. Finalize loan. Now you have secured your vehicle financing. You can leave with a new car via CarsDirect’s network. You can also shop elsewhere.

FAQs for CarsDirect

Is CarsDirect a reputable lender? CarsDirect has negative reviews across the board when it comes to user experience. Although there is no Better Business Bureau review present however, the comments on Trustpilot are generally low, falling under the category of poor. Beware of excessive rates and issues with site navigation when looking for a loan through CarsDirect.

Does CarsDirect have any penalties or fees? penalties? There isn’t any cost to submit an auto loan request with CarsDirect. While the service holds no costs, it is possible that following the application process particular lenders could charge additional charges. Additionally, many loan providers charge penalty fees for late payments. Some even charge a fee for repaying their loan early. Check the fine print for each lender before you sign off.

Are there requirements for refinancing through CarsDirect? CarsDirect does not disclose details regarding the requirements for refinancing because of the variety of lenders. Take a look at the current rates for refinance to see which lender will help you save the most money.

How does Bankrate rate CarsDirect?

Overall score




CarsDirect provides a variety of loan options but does not disclose the exact loan amounts or repayment terms.



While CarsDirect is a partner with bad credit and bankruptcy lenders and there is no application fee, APR is not disclosed.

Customer experience


Online reviews were primarily negative and customer service is only available from Monday to Friday during specific times.



CarsDirect acts as a loan broker so does not hold transparency when it comes to the accessibility of fees and rates.

Methodology Bankrate considers 18 data points in assessing the auto loan lenders. They include credit requirements, loan amount, APR ranges, the shopping window, along with rate and fee availability. In total, Bankrate reviewed 33 lenders and gave each a Bankrate rating, which consists of four categories which include: Availability. The types of loans, loan amounts and repayment options are all considered in this section. A wide range of financing options results in a higher score. Affordability. The interest rates as well as acceptance criteria and current fees are measured here. Customer experience. This category concerns online access as well as app availability and customer support hours. Lenders with 24/7 support carry the best scores. Transparency. This includes the disclosure of fees that could be charged and the ability to apply for loan prequalification.

Disclaimer Reviewers are supervised by staff. Opinions expressed therein are solely the views of the reviewer. They are not reviewed or acknowledged by any advertiser. The information, including rates and fees that are included in the review is correct as of the date that the review was written. Check the data at the top of this page as well as the lender’s website for the most up-to-date information.

Written by

Rebecca Betterton

Auto Loans Reporter

Rebecca Betterton is the auto loans reporter for Bankrate. She has a specialization in helping readers to navigate the ins and outs of securely borrowing money to purchase an automobile.

The edit was done by Rhys Subitch Edited by Auto loans editor

Rhys has been writing and editing for Bankrate from late 2021. They are dedicated to helping readers gain confidence to control their finances by providing clear, well-researched information that breaks down otherwise complex topics into manageable bites.

Auto loans editor



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