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How to use Carvana to buy a car Advertiser Disclosure Advertiser Disclosure We are an independent, advertising-supported comparison service. Our aim is to assist you make better financial choices by providing you with interactive financial calculators and tools as well as publishing high-quality and impartial content, by enabling you to conduct your own research and compare information for free – so that you can make informed financial decisions. Bankrate has partnerships with issuers such as, but not restricted to, American Express, Bank of America, Capital One, Chase, Citi and Discover. How We Make Money The products that appear on this site are from companies that compensate us. This compensation may impact how and when products are featured on this site, including for instance, the order in which they may be displayed within the categories listed and other categories, unless prohibited by law. Our mortgage, home equity and other home loan products. But this compensation does not influence the content we publish or the reviews that you read on this site. We do not contain the universe of companies or financial offerings that could be open to you.


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5 min read . Published in October 06, 2022.

Authored by Rebecca Betterton Written by Auto Loans Reporter

Rebecca Betterton is the auto loans reporter for Bankrate. She specializes in assisting readers to navigate the details of taking out loans to buy a car.

The edit was done by Rhys Subitch Edited by Auto loans editor

Rhys has been editing and writing for Bankrate since late 2021. They are committed to helping readers to manage their finances by providing precise, well-researched and comprehensive facts that break down otherwise complicated subjects into digestible pieces.

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is working to upend the process of purchasing an used vehicle by streamlining the process of how you sell your old car and one that’s new to you. Since its beginning in 2012, Carvana’s mission is to allow motorists to purchase their next set of wheels from its vending machines with the same ease that you would get from an ice cream bar. Setting the fun of the gold coin and the vending machine to one side, understanding if Carvana is right for you requires you to think about what aspects of car purchasing is most important to you. To get the best deal learn about the process all the way from research to vehicle financing to getting the keys before you go to the online showroom. What to expect when buying a car through Carvana the Carvana utilized car purchasing process is based on seamless purchase while still providing personalization with its customer support. Carvana operates completely online and has only 34 vending machines in the U.S. Apart from vending machines, the company also provides delivery. The aim of Carvana is “to make sure that you have peace of mind when it comes to your new ride.” The “about Us” section on the website declares that although Carvana sells cars, it does not have any salespeople for cars. This differentiates the business from competitors who could put pressure on the staff. Plus, it removes negotiation and face-to-face communications — perfect for people looking to buy and drive their vehicle without any extra hassle. What is the best way to purchase an automobile using Carvana This process for buying a vehicle using Carvana can be done entirely online, and according to the company’s help desk — can be done simply in only two steps. To be able to qualify for financing prior to beginning the process of purchasing a car it is recommended to apply for auto loan via Carvana -or at the very least, two other lenders. It takes less than five minutes according to Carvana and will provide you with the knowledge you need to know about . Prequalification is the first step to make. Simply fill out personal information such as your contact details as well as your employment status and income. Find a car with the price you can afford in mind Now you can browse the 25,000 available vehicles -which are all checked by Carfax or AutoCheck. Go to the “find a car” section on the website and you’ll be presented with a variety of options in your area. Here you can also determine the cost you want to pay, the method you’d like to pay for it the amount, make and model, year and mileage, body type and features you’d like. If you’ve got a specific car in mind, you can check to see if it is available in your region. Check out the car you like After setting your sights on the car you want to own and being held until 30 minutes. You can take a virtual tour of the interior and exterior of the vehicle by clicking the “get to work” tab. Here you can also gain a better understanding of the vehicle’s mileage, specifications, and the warranty available. All Carvana cars include a 7-day money-back guarantee , and a 90-day guarantee. Verify your payment method This page also provides the estimated cost for the car, both in”pay-once” as well as the “pay once” as well as the “pay monthly” approach. “Pay Once”: The “pay at once” price considers the entire up-front cash price for the vehicle, including shipping. For those choosing to finance the vehicle, “pay monthly” will show your monthly cost in relation to your prequalification number. If you’re looking to finance the vehicle, look into this option here. Pick pickup or delivery once you’ve selected your vehicle and confirmed payment you can decide if you want the vehicle delivered to your home or if you want to pick it up at some of the 33 vending machines across the nation. If you live close to a vending machine and choose this option, you’ll receive a custom coin that after inserting it will free the vehicle from the car tower, and then bring it to the delivery bay. You now can drive off with your new vehicle. The pros and cons of Carvana If the aim is to stay clear of in-person negotiations or shopping, Carvana is a dream that many drivers can realize. However, it’s crucial to weigh the advantages and drawbacks of a fully remote procedure. Advantages to Carvana The most significant advantage of buying a car with Carvana is convenience. Because, yes, while the thought of having the vehicle right to your door is appealing, it is an ideal option for people who want to steer clear of the traditional car buying experience altogether. If you were to buy your car from a traditional dealership you likely would do some research ahead of time online, meet with the salesperson, wander through the parking lot, and possibly leave with a car or return a day later. If you decide to purchase through Carvana you can decide on your car in the morning and potentially have your new set of wheels by the time it gets dark. This is an important attraction for many motorists seeking to purchase their vehicle with the simplest method possible. Carvana’s drawbacks Carvana The most significant drawbacks drivers may be met with are due to the inability to get an authentic feel for the car based on pictures alone. While the warranty program means you can return the vehicle if it is not the ideal fit, the return process can be frustrating. Contrary to what you can find on the lot it is not allowed to take the vehicle for a spin before signing off. Another factor that you cannot discern from images by themselves is any damage to the exterior or how certain features work for you. Although Carvana vehicles are subject to a 150-point inspection, you cannot experience the full-scale performance of the car without being present in person. Reviews of Carvana The reviews presented directly on the Carvana website are mostly positive, with a score at 4.7 out of five. Many reviews are focused on the “smooth and effortless” procedure. Other reviews comment on the variety of vehicle prices and speedy loan preapproval. This reflects much of what Carvana prides itself on and remains the most popular choice for many customers. Beyond the Carvana universe, however there are some customers who had a less positive buying experience. Reviewers on Trustpilot are averaging 3.7 score, which is lower than the Carvana internal scores. Some examples of common complaints are drivers having to commute over 50 miles to get their cars and unhelpful customer service reps. How can you ensure that you receive the perfect car with Carvana Similar to any other car purchase, the first step to having the best vehicle experience is to do your doing your research. Take your time when shopping and comparing different automobiles. Be aware of specific aspects, like MPG and technological features, and look out for outside vehicle reviews. After seven days of buying your car it is recommended to take the car to get inspected by a mechanic. This way, you can avail Carvana’s Carvana return policy if the vehicle isn’t in good condition. Should I buy my next car from Carvana? The bottom line is this: If the thought an auto dealer is stressful Avoid it altogether and opt for the non-contact option that will leave you with a new set of wheels. If you’re looking for the adrenaline rush which comes along with getting the most lucrative deal and need to sit in the driver’s seat to see whether it’s the best fit then Carvana may not be the right choice for you.


Written by Auto Loans Reporter

Rebecca Betterton is the auto loans reporter for Bankrate. She has a specialization in helping readers to navigate the ins and outs of securely taking out loans to buy the car they want.

The edit was done by Rhys Subitch Edited by Auto loans editor

Rhys has been editing and writing for Bankrate since late 2021. They are passionate about helping readers gain the confidence to manage their finances by providing clear, well-researched information that breaks down complicated topics into bite-sized pieces.

Auto loans editor

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